Two way radios are a must have tool to improve retail efficiency. With instant communications between management and employees or between security staff, response times can be lessened and profitability improved. With staff spread throughout the facility, common activities such as price checks, cleanups, or inventory related issues tend to tie up more time than is necessary. Equipping security staff with radios allows them to respond more quickly to accidents, disturbance, or theft.
Users: Cashiers, Customer Service, Managers, Salespeople, Supervisors, Floor Clerks, Stock Clerks, Office Clerks, Buyers, Shipping & Receiving, Security and Maintenance.
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Benefits for Retailers:
- Increase overall customer service and satisfaction
- Improve restocking and merchandise flow activities
- Provide cashiers with immediate access to co-workers for price checks
- Enable security to swiftly mobilize when responding to a theft
- Enable employees and managers to communicate
- Enable employees to call for help immediately when clean-ups are needed
- Improve coordination when a disturbance, accident or emergency occurs
The size of retail establishments vary from relatively small shops to huge discount stores. Because of this, there isn’t a perfect radio for all scenarios. Small to medium sized stores will be happy choosing a small, lightweight business radio, (ie. Motorola CLS, CLP, COBRA, Hytera TC320, Kenwood PKT-23) while larger stores will need a more powerful business radio. (ie. Motorola CP200/200d, Vertex EVX530, Kenwood NX220/320) Single channel radios are adequate for many situations, but multi-channel models may be helpful if you have several groups that need to have separate communications.
Regardless of which radio is chosen, earpieces are a necessity to prevent the staff from having to remove the radio from their belt while their hands may by busy doing other things. Most productive retailers both small and large as well as Big Box stores are using two way radios and earpieces.
Choose an earpiece that is hygienic, so they can be worn in shifts, durable, cost effective and most importantly easy to wear and use. CLICK HERE for a list of the best selling earpieces on the market for retail stores.
For more advanced option for security, CLICK HERE.
For more on this topic see RADIOS HELP SEASONAL WORKERS BE MORE EFFECTIVE AND EFFICIENT.